Privacy & Cookies

Home Oxygen Company Privacy Policy

Home Oxygen Company is committed to protecting your privacy. This policy outlines our personal information data handling practices for our website.

This policy covers information collected through this website. How we use and protect your health information as a patient is described in our Notice of Privacy Practices.

1. Information We Collect

When Home Oxygen Company collects any personal information through our website, we will indicate our need for the personal data at the time of collection. Personal information is any information that can be used to identify you as an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to carry out a transaction you have requested.

The personal information that we may collect or receive broadly falls into the following three categories:

  • Information Home Oxygen Company receives directly from patients, caregivers or referral partners: For example, an individual interested in our products and services may provide personal information to request a callback, check insurance coverage, schedule a visit, sign up for a newsletter or any other direct Home Oxygen Company interaction.
  • Information Home Oxygen Company collects automatically when you interact with the Home Oxygen Company website: For example, we may collect information about your device and interaction with our website. Please see our Cookies & Tracking Technology Policy below for additional information about our use of cookies.
  • Information Home Oxygen Company collects from other sources: For example, we may obtain information about you from healthcare providers who refer you to us, trade shows, social media platforms and third-party data providers.
2. Use of Personal Information

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

  • To provide you information on our products and services in accordance with your preferences
  • In response to your online inquiry to provide you with information or services that you have requested from us
  • To conduct questionnaires and surveys in order to provide better products and services. Your completion of any questionnaires is voluntary.
  • To support recruitment inquiries
  • To understand more about you, so we can personalize newsletters and websites to your preferences
  • To meet contract obligations
  • To carry out other legitimate business purposes, as well as other lawful purposes.
3. Legal Basis for Processing

Before Home Oxygen Company collects and uses personal information, it will be deemed necessary and compliant with global privacy best practice legal standards.

We will collect and use personal information from you where the processing is in our legitimate interests, including improving, maintaining, providing, and enhancing our services, ensuring the security of the services and our websites, and for our marketing activities. We will be respectful to not override your data protection interests or fundamental rights and freedoms.

4. Retention of Data

Home Oxygen Company will retain personal records indefinitely unless we have been asked to destroy information based on a contractual obligation or if you have asked to be removed or “deleted” from all personal data lists (see Other Data Protection Rights below), except where we are required by law to keep them.

5. Other Data Protection Rights

You have the right to request access, correction, withdrawal of consent or deletion of your personal information. Home Oxygen Company takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, or deleting your personal information by emailing us at info@homeoxygencompany.com.

Home Oxygen Company will respond to all requests we receive from individuals wishing to exercise their data protection rights in a timely manner. We may ask you to verify your identity in order to help us respond efficiently to your request.

6. Live Chat

To connect you with a representative, this feature uses a third-party Live Chat provider.

By starting a chat, you authorize us to activate the Live Chat service and process your communications through our authorized service provider for customer support, quality assurance, and operational purposes, as described in this Privacy Policy.

Please avoid including sensitive medical information or payment information unless specifically requested through a secure process.

7. How We Share Information

Home Oxygen Company may disclose your personal information to the following types of third parties for the purposes described above in this privacy policy:

  • Our service providers who help us provide and support our services and other necessary business-related functions.
  • Any competent law enforcement body, regulatory body, government agency, court or other third party where disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.
8. Public Information & Third-Party Websites

Home Oxygen Company publishes news on our website. If your personal information appears on our website without your consent and you would like to have it removed, you may contact us at info@homeoxygencompany.com.

The Home Oxygen Company website includes links to other websites, whose privacy practices may be different from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. Home Oxygen Company encourages you to carefully read the privacy policy of any website you visit.

9. Our Data Security

Home Oxygen Company stores personal information in the United States and takes appropriate and reasonable measures to protect personal information from loss, misuse, unauthorized access, or disclosure.

10. Questions & Concerns

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please contact us at info@homeoxygencompany.com, call us at 877-799-0202, or write to us at 5039 Pentecost Dr, Suite C, Modesto, CA 95356.

California Website Communications (CIPA Disclosure)

Online Communications and Website Interactions

When you interact with our website—including by submitting forms, using Live Chat, requesting information, scheduling appointments, or browsing our pages—certain communications may be processed through third-party technology providers that assist us in operating our website and providing customer support.

These providers process information solely to perform services for us or as otherwise described in this Privacy Policy.

Where required by applicable law, we obtain your consent before activating non-essential technologies that collect information regarding your interactions with our website.

Live Chat Disclosure

Live Chat Services: If you choose to communicate with us through our Live Chat feature, your communications may be processed by a third-party service provider that assists us in providing customer support.

By initiating a chat session, you acknowledge that your communications may be processed for customer service, quality assurance, training, and operational purposes.

Please do not submit Social Security numbers, payment card information, or other highly sensitive information through Live Chat unless specifically requested through a secure communication process.

Analytics

Analytics Services: We use analytics technologies to understand how visitors use our website, improve website functionality, diagnose technical issues, and enhance user experience.

Analytics information may include:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • General geographic region derived from IP address
  • Website interactions
Cookies and Tracking Technology Policy

Home Oxygen Company uses cookies, pixels, tags, and similar tracking technologies on this website. Some are necessary to operate the site. Others are provided by third parties and are used to measure how visitors find and use our site, to operate features such as live chat, and to deliver and measure advertising on other platforms.

The third-party providers currently used on this website are:

  • Google Analytics — website analytics and traffic measurement.
  • Google Ads — advertising conversion measurement and remarketing.
  • LiveChat — operating the live chat feature on our website. Chat conversations are transmitted to and stored by LiveChat, Inc. on our behalf.
  • Google reCAPTCHA — protecting our forms from spam and abuse.
  • YouTube and Google Maps — showing embedded videos and maps on some pages.

These technologies may collect your IP address, device and browser information, the pages you view, the links you click, the website you arrived from, and information you submit through our forms or live chat. Some of this information is shared with the providers listed above, and their use of it is governed by their own privacy policies.

Your choices.

You can opt out of the sale or sharing of your personal information, including for targeted advertising, at any time on our Do Not Sell or Share My Personal Information page. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out. You can also:

  • Block or delete cookies through your browser settings;
  • Opt out of Google Analytics using Google’s opt-out browser add-on;
  • Adjust advertising personalization directly with Google through Google Ad Settings; or
  • Email us at info@homeoxygencompany.com to ask us to stop sharing your information with these providers for advertising purposes.

Privacy Policy and Cookies & Tracking Technology Policy last updated: October 21, 2026.